PREGUNTAS FRECUENTES

Puedes visitar la Amazonia en cualquier época del año. Hay una estación seca de diciembre a febrero, esta es una época en la que no tenemos mucha lluvia, y debido a esto, el río Cuyabeno (nuestro río principal para la navegación) disminuye de alrededor de 5 metros de profundidad a 1 metro de profundidad. ¡Durante la estación seca y lluviosa hay muchos animales para ver! ¡Pregunte a nuestros expertos cuál es el mejor momento para visitar según sus intereses, actividades preferidas y los tipos de animales que más le gustaría ver! Para los ávidos observadores de aves, asegúrese de preguntar acerca de nuestros tours de observación de aves, ¡diseñados para tener la mejor oportunidad de ver tantas especies como sea posible!

La comida en nuestro lodge es excelente. Brindamos comidas nutritivas (menús gourmet) diariamente durante el viaje y catering para vegetarianos y otras necesidades dietéticas si es necesario. Nuestros chefs fusionan la gastronomía local e internacional para ofrecer deliciosos platos de origen local, ¡que seguramente te complacerán! El agua potable purificada está siempre a mano. Bebidas como café, chocolate caliente o té están disponibles todo el día. Durante las actividades, también se proporcionan refrigerios. Se sirven jugos frescos de frutas tropicales y productos de la zona con la mayoría de las comidas. Junto con la excelente comida y bebida que se ofrece, el comedor principal al aire libre es hermoso. ¡Disfruta de tus comidas y bebidas refrescantes o bebidas alcohólicas mientras te relajas en las hamacas rodeado de los sonidos y la belleza de la Amazonía!

There is no restriction for the age, but we recommend that all children be 4 years old and up. For the expeditions with children, we suggest private tours because it will be more comfortable and enjoyable to go at your own pace. An experience with us will be great for your family because our guides are responsible, proud locals of the region and they are ready to answer any questions that come up during the activities. Don’t forget that the jungle trails can be strenuous at times. The difficultly level of each excursion depends on terrain and weather conditions and the fitness of the group. Children under 12 must be accompanied by their parents or an adult.

People travelling alone can easily join on of our groups and stay in shared accommodation, (a great chance to meet others) but if you want a single accommodation you will need to pay an extra 75%. Don’t hesitate to ask us about different accommodation arrangements.

• ORIGINAL PASSPORT
• Cotton clothing and dry fast materials are best
• Long-sleeved shirt or blouse and long pants for the hikes into the rainforest
• T-shirts &shorts
• 2 pairs of socks
• Poncho de aguas
• Sandals or sneakers
• Light wind-breaker and sweater or fleece (for the early morning and night activities)
• Bathing suit and personal towel for swimming
• Sun cap or hat
• Sunglasses with a strap
• One small daypack (waterproof)
• Repelente de insectos
• Sunblock
• Headlamp or flashlight (with spare or re-chargeable batteries)
• Personal water bottle or canteen
• Toilet kit ( biodegradable soap & shampoo preferred)
• Personal first aid kit (this includes your personal travel medicines)
• Camera ( bring your own charger and adapter)
• Binoculars ( 10×42 are suggested)
• Notebook
• Plastic bags (zip lock bags are the best for your items especially cameras, phones, binoculars, medicines and documents to keep them dry)
• Wetwipes
• Books to read

• Early activities starting at 06h30a.m & Bird watching to observe many species of birds.
• Observe the Amazon’s Pink and grey dolphins (Inia Geoffrensis & Sotalia Fluviatilis).
• Hike into the rainforest and learn about the medicinal and practical uses of the plants.
• Botany observation finding different eco-systems in the rainforest.
• Night walks to observe insects, spiders, snakes, amphibians and to listen to nocturnal animals.
• Navigation in search of Caiman (Alligators).
• Paddling by dugout canoe to enjoy the beauty of the river.
• Visiting a Siona family and learning about their culture.
• Time to relax and enjoy the natural surroundings.
• Captivating lectures given by our Naturalist Bilingual Guides.
• An Amazing experience deep in the Amazon rainforest.

We have electricity provided by solar panels and by a generator which is on from 18h00p.m to 22h00p.m.

Normally breakfast is between 08:00 and 08h30a.m, it all depends on the activities. After breakfast you will have free time until 10h00a.m before your first activity, you will be back at the lodge for lunch at 13h30p.m and you will have time to rest until 16h30p.m. to start with your afternoon activities and then you will come back to the lodge at 18h00p.m. You will have free time until 19h00 when you will be taken for a night walk from 19h00 until 20h00 after that you’ll have dinner and your guide will give you a lecture about the tropical rainforest and then the plan for the next day. All of the activities and excursions will be accompanied by your guide.

This is a personal matter. However, if you are satisfied with our services at the end of your tour, we suggest a personal tip $10/ day per person to the guide and a group tip for the crew, you can leave them in the tips box, (this will be shared equally among the staff members of the lodge). We believe that it is a nice gesture for a job well done.

During high season ( June-July-August-September) we recommend booking in advance, for the rest of the year you can book any time within 1 week before but it depends on the season. Also, we recommend that you book in advance if you want to design a personalised trip so that we can prepare everything you need.

• If you decide to go for 4 days or 5 days, there is no problem you can tell your guide that you want to stay an extra day or even more days, you can easily pay $70 for the extra day but only if there is space available. Also, if there are any problems before your trip, let us know and we will change the date of the trip. We will not refund any money, but we can change the start date.uest.

We recommend bringing repellents high in DEET for the night and day walks, at the laguna grande in the afternoon, but when you are on the bus/pick up, canoe, and lodge products containing DEET are not necessary. However, if you have strong reactions to bites, we recommend that you wear repellent, especially for little ones

Precaution against yellow fever is recommended especially for the adventures and long tours. Before departure, visit your doctor to get the most up to date health information. Don’t sleep with the mosquito net open or in an accommodation that allows mosquitoes to get in, close your mosquito nets. If you wear glasses or contacts, bring an extra pair. If you have significant allergies or chronic medical problems, wear a medical alert bracelet and bring your own medicines.

Yes. If you need to make an important call, you can ask the administrator.

Before coming to Ecuador, please get travel insurance.

If you want you can bring only a color copy of your passport and a color copy of your stamp from when you arrived in Ecuador, that’s what they will want to see at the checkpoints found in some places in Ecuador. When travelling around Ecuador, please take your original passport.